STANDARDS

WE PROMISE

Day & evening housekeeping shifts maintain an immaculate Salon & Spa environment for your comfort & peace of mind.

Your personal manicuring files are stored for your use only.

We sterilize our implements with a medical grade Auto Clave System found in hospital operating rooms.

PROFESSIONAL ETHICS

Professionals realize that a change in styling techniques from time to time is refreshing. Please do not assume that an artist's feelings will be hurt if you decide to change. We work as a team!

THE LEVEL SYSTEM

Our staff works on a European Level System which measures experience and years of dedication. Those at higher levels are more often educators and lecturers that have established a high client demand. This encourages stability and allows our employees to grow and prosper based on years of loyalty and dedication to their profession and clients. We provide artists and wellness technicians at every level to best suit the needs of our clients.

SPECIAL SOLUTIONS

For pricing and package availability for alternative hair services and extensions, see our Special Solutions brochure.

CLIENT'S RIGHT TO KNOW

• a complimentary consultation before most salon or spa services so we can ensure that you get exactly what you came for

• guidance about which services, products and accessories we offer that will enhance not just your sense of style, but your lifestyle

• a personalized recommendation for beauty and wellness products that maximize and maintain the results of this visit straight through to the next

It's our Client's Right to Know Guarantee, one we consider a privilege to uphold.

COMPANY CANCELLATION POLICY

In the event a client needs to cancel an appointment, she/he must do so at least 24 hours before the scheduled service. Failure to do so will result in an automatic charge of 50% of the cost of the service cancelled.