FAQ

DO I NEED TO ARRIVE EARLY FOR MY APPOINTMENT?
For the optimum experience we suggest arriving 20 minutes prior to your scheduled service. Arriving late will decrease your relaxation time and overall effectiveness of your treatment (waxing and salon services excluded).

WHERE DO I KEEP MY PERSONAL BELONGINGS?
Our changing areas are equipped with lockers and keys. You may keep all personal belongings in a locker and take the key with you to the treatment room. Simply return your key to the locker when youíre done. We request that you please leave all jewelry at home. We are not responsible for lost or stolen items.

HOW DO I PREPARE FOR MY WAXING?
For optimal results, we recommend that you do not shave the area that you want to wax for at least three weeks prior to service. Be advised that we need to know if you are using any products from a dermatologist, such as Retin-A, Differin, Accutane or Glycolic products. DePasquale does not recommend that you have any waxing services if you are using these products. However, tweezing and threading are available service alternatives.

ARE REFRESHMENTS AVAILABLE FOR GUESTS?
DePasquale has a full-service cappuccino bar where clients can enjoy cappuccino, espresso, coffee, herbal teas, juices and mineral water as well as fruit, finger sandwiches and other snacks with our compliments.

HOW SHOULD I PREPARE FOR MY SPA SERVICES?
Most treatments are performed without clothing. Our therapists will drape your body with linens so that you never feel exposed. Our locker rooms provide an array of amenities including robes, slippers, and disposable undergarments. However, the choice is yours. Wearing undergarments is perfectly acceptable if it makes you feel more comfortable.

WHAT ABOUT GRATUITIES?
Any gratuity a client leaves is greatly appreciated. Envelopes are provided for gratuities and an ATM is provided in the salon for your convenience. If you wish, we can add gratuities to a gift card.

CAN I BRING A GROUP FOR A DAY AT THE SPA?
A day at DePasquale The Spa is the perfect way to let go while living it up in grand style. Whether itís an escape for a day with friends, wedding shower, bachelorette party or corporate event, we can help. Please speak to our Party Coordinator for more information.

WHAT IS LUXE REWARDS?
The DePasquale Luxe Rewards program has been designed to show our appreciation by giving our clients special benefits and rewards throughout the year.